Unfortunately, we can not cancel orders due to our fulfillment process. In the event that you no longer want your order, you can ship unopened items back to us for a refund.

Send returns to:

• Lunar Tides
• Attn: Returns
• PO Box 80622
• Seattle WA 98108

Please allow 2 - 3 days for your order to be processed before it is shipped. Shipping times vary greatly depending on where you live and the shipping service you choose. Domestic First Class Mail takes 4 - 5 business days, Domestic Priority Mail takes 2 - 3 business days, and International orders take 10 - 21 days.

Our colors are only carried by a select few retail stores worldwide. Please email us at help@lunartideshair.com with your location for more information.

Our colors are only carried by a select few retail stores worldwide. Please email us at help@lunartideshair.com with your location for more information.

We typically run sales once a month. Sign up for our email list and follow us on Instagram to get notified when we have a coupon code!

Yes! Please email us at wholesale@lunartideshair.com for more information.

Yes! Please email us at wholesale@lunartideshair.com with the following information:

Email address
Cosmetology License Number
Name of Salon (if applicable)
Name of School (if applicable)

Yes - all of our products are always 100% vegan and never tested on animals. As lifelong animal lovers, this is of the utmost importance to us!

No, our dyes are totally non-damaging. Our colors actually contain protective and hydrating ingredients, and are deeply conditioning!